Shipping policy

 

We offer shipping on all orders Australia wide via our network of trusted couriers. Most deliveries are sent via AusPost or a specialty courier, and tracking (if applicable) will be emailed to you when your order is dispatched. Orders where tracking is not applicable (small orders) will be clearly marked "No tracking" as part of the shipping method.


The shipping charge is clearly marked as part of the checkout process. At no point will we ask you to pay additional shipping charges. That said, for international orders, you might be asked by your local customs office to pay import duties, taxes or tariffs. Soul Drifter Guitars is not liable for these post-sale charges.

Please note that Auspost and our other courier services are 3rd party businesses and Soul Drifter Guitars can not be held accountable for delivery delays during their peak times.

If you live rurally or in a remote area which our couriers cannot access, we will use generally use Australia Post or notify you of an alternative courier to get to those areas.


Processing and Delivery Timeframe
We endeavour to process all purchases promptly and usually dispatch orders within 1-2 business days of purchase. As soon as your order is booked for collection with our couriers you will receive an email with the relevant tracking information. Most orders will be delivered within 5 working days from shipping notification. Please allow up to 10 working days to WA.

Please understand that due to the current COVID-19 restrictions, some orders may be subject to shipping delays

At Soul Drifter Guitars we do our very best to ensure you receive your order in top condition, quality-checking all purchases before they leave our store, so please keep this in mind prior to contacting us about your order. If you do have any shipping questions feel free to email us at : info@souldrifterguitars.com.au

Collect In-Store
If you live locally or just happen to be in the area, please feel free to organise local pickup by messaging us at +61491612828 

Local pickup at:
1 Junior Street, Leichhardt NSW

    MONDAY to FRIDAY 9:30AM-5:30PM
    SATURDAY 9:00AM-3:00PM